Refund policy

Return and Refund Policy

Due to hygiene, safety, and the fact that our premium skincare products are manufactured and shipped on demand, all sales are final. We do not accept returns or exchanges for buyer's remorse.

Damages and Issues:

Please inspect your order as soon as it arrives. If the item is defective, damaged during transit, or if you receive the wrong item, don't hesitate to get in touch with us at alpinetallowco@gmail.com within 7 days of delivery. Please include a clear photo of the damaged item and the packaging so we can instantly evaluate the issue and make it right through a replacement or refund.

Refunds (If Applicable)

If a refund is approved due to damage or a fulfillment error, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take a little time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your refund, please contact us at alpinetallowco@gmail.com